“This was an amazing experience. All of the devices installed were thoroughly explained from the process of the insulation to the operation. This technology and these tools will help me to maintain an engaging life with my family and allows me a level of independence previously not possible. I can’t thank you enough, Matthew and Antoinette are Rock Stars!”
– Veteran/ALS Patient
“[I] just want to take a moment to thank you again for all your assistance with my wife’s voice activated lift chair controller. [My wife] recently lost the ability to operate the hand-held chair controller. Thank God we had the foresight to purchase the voice activated chair controller from you before she needed it! [My wife] now relies exclusively on it to operate the chair. I don’t know what we would have done without this wonderful device. You have made a major difference in my wife’s battle with ALS.”
– Husband of Patient with ALS
“Dear Antoinette and Matthew,
– Wife of Veteran/ALS Patient
Thank you so much for the work you put into getting [my husband] the track and lift system. It is working beautifully and has made a huge impact in our ability to care for [my husband.] We so appreciate the care and kindness you showed – getting every detail just right. Your efforts have been a bright spot in this difficult journey. Thank you! God Bless You!”
“Thank you so much for all your help getting my shower chair. It is so much better when I had, and it will make a huge difference in my life. I really appreciate your help with this.”
– Vocational Rehabilitation Client with SCI
“I really appreciate you taking the time to care for each detail and I know [my client] does too! Y’all are amazing, and we are excited to work with ImproveAbility.”
– Independent Living Program Case Worker
“Today I had my meeting with Matthew and he was very knowledgeable and informative on the equipment that he brought to my house. He is very nice and explained how to use the software on the laptop. Also, showed me how to use the applications on my phone. Thank you for the equipment. It will help me with my studies.”
– Vocational Rehabilitation Client with Learning Disabilities
“I have been using the software for the couple of days. I have noticed that my spelling has greatly improved. This has helped a lot with the frustration that comes with some of the issues. I am finding it much easier and more convenient to use the software than to try to type on the computer.”
– Veteran with TBI (Voice Recognition User)
“Just wanted to let you know that, I wish to thank you very much for the equipment and it has been really helpful to me at school to be successful in college. I’m very grateful.”
– Transition Vocational Rehabilitation Client
“MaryAnn, I appreciate all the time and effort you took to make sure that I received the item [from STAP.]”
– STAP Client
“Thank you for the info and for your follow up. Your presentation showed how knowledgeable you are on the subject and the information you shared was extremely helpful.”
– Client after a presentation at a support group
“[Antoinette’s] manner, positivism, and understanding of the planning needs and options for individuals with ALS are exceptional. You are fortunate to have her on your team and I look forward to working with her in the future if the opportunity presents itself.”
– Palliative Care Nurse
“Thank you for all the help you offered my friend with ALS. Thank you for all your assistance you offered and for the many times you answered my questions. I hope you understand how valuable your work is! May God bless you for all you do.”
– Friend of client, primary caregiver
“I must take the time to thank you for all the support you gave my mother and our family when we needed you most. You went above and beyond the call of duty many times for us. The time you gave over the phone, as well as the time you gave by coming to meet with us and my mother was greatly appreciated.”
– Daughter of client
“Thank you so much for your visit for a home evaluation. Your report arrived promptly and was most helpful. I am implementing all the suggestions you made and will order the items as soon as I speak with the contractor again. It is very comforting to know that help is available from such a kind and very knowledgeable professional like you.”
– Client comments after home assessment
“Thank you so much for all your help. You’ve been the most helpful of anyone I’ve met so far. I appreciate it.”
– Daughter of client after consultation
“Words cannot express how grateful we are to you for everything you’ve done for our family. You’ve really made a difference in our lives and we don’t know how we would manage without you. Thank you from the bottom of our hearts. We will be forever grateful for your dedication, for your kindness and for your compassion.”
– Daughter of client
“Thank you so much for your help today and the links. I was really impressed with the low tech devices and what an asset they are to communication. Thanks a million for your expertise and direction.”
– Hospice Social Worker
“Thank you so much for your presentation today to the occupational therapy students. The presentation was excellent and it was right on target to what we were hoping for. I think the students took away not only the knowledge about assistive technology and its use by people with ALS, but also a more social understanding of the process of working with a person with ALS. You did a great job talking with them about how to focus treatment and how to think about problems that people with ALS have that are different from more traditional rehabilitation clients.”
– OT Professor
“I just had to write back and say thank you! You are such a sweet and caring person. It is an honor to know you. Every time I call with a voice no one can understand, you ALWAYS take the time to reach and help. You are truly and angel!”
– Client with speech difficulties
“We so appreciate you taking the time to teach us how to use the head mouse. You’ve alienated much frustration and that’s priceless!”
– Client
“Your home safety inspection and subsequent report and suggestions led us to modify our home in the correct way. Your advice was absolutely correct in every way. Thank you for all your help.”
– Client
“Thank you so much for your detailed guidance that will help us rig up the place in the best possible way.”
– Client
“Thank you for your advice and help over the years, and for enabling our mother to maintain her dignity and independence as long as possible.”
– Daughter of client
“Your incredibly detailed, useful and fast response was so very helpful! It is just want we needed and will allow us to move ahead with this project [remodeling of an apartment].”
– Client