Rick joined ImproveAbility on April 1, 2024, but ‘twas no prank or joke that led him to Ms. Verdone’s office in the ImproveAbility lair. He had heeded the call of distress. “Hark! Someone worthy is in need of accounting services.” Rick, with his over 20 years of accounting experience, answered the call. Using his wit and deductive reasoning skills, he quickly assessed the dire situation and made a solemn promise, “I shall endeavor to fix this or perish trying!” It has not been easy thus far, but what worthwhile journey ever is? Heroes laugh in the face of adversity, and here at ImproveAbility that is what we are, heroes.