STAP – TWO WAY TEXTING DEVICE PROCESS

 

If you are waiting for your voucher, you can call STAP directly.

The phone number for STAP is 512-438-4880.

 

If you have received your voucher from STAP, read below and follow the steps to exchange your voucher.

Do not write on or sign the STAP Voucher. We need to have a blank copy of your STAP Voucher. When we send you the item, there will be a letter of receipt that you will be signing in lieu of signing the voucher.

Step 1:

  • Look at the “Void After” date on your voucher. We ask that the voucher be valid within 60 days of the “Void After” date.  We have this stipulation because we need time to order, process, and then ship your item.  If your STAP voucher has a “Void After” date less than 60 days from today, then you will need to contact STAP to get a replacement voucher.  (Getting a replacement voucher typically takes only 2-3 weeks to arrive.)  Please contact us to discuss any exception to the 60 day requirement.

Step 2:

  • See the list below for the most popular items clients choose with their vouchers. Please choose an item you would like to order.  If there is a $0 under the “$$ Out of Pocket” column, that means there is no out of pocket cost for the device and shipping is included.  These devices are completely covered by the STAP Voucher.

For Two Way Texting Device Voucher:  iPhone equipment value=$500.00, iPad equipment value=$625, 
Samsung phone and tablet equipment value=$625
The equipment value is the amount of your voucher that can be redeemed for that device. 
Even if your voucher total amount may be higher.  
This is based on the STAP program changes that took effect November 2021.

Devices with NO out of pocket amount:

Apple Tablets (iOS operating system)
BrandType of deviceNameColorsCost
AppleTabletApple iPad 10.2″ 2021 256GB WiFi ONLYSpace Gray, SilverVoucher +$0.00
AppleTabletApple iPad 10.2″ 2021 64GB WiFi + CellularSpace Gray, SilverVoucher +$0.00

Devices with an Out of Pocket Amount:

Apple Smart Phones (iOS operating system)
BrandType of deviceNameColorsCost
AppleSmart PhoneiPhone SE 64 GBWhite, Black, RedVoucher +$25.00
AppleSmart PhoneiPhone SE 128 GBWhite, Black, RedVoucher +$93.37
AppleSmart PhoneiPhone 11 64 GBPurple, Green, White, Black, Yellow, RedVoucher +$161.02
AppleSmart PhoneiPhone 11 128 GBPurple, Green, White, Black, Yellow, RedVoucher +$228.68
AppleSmart PhoneiPhone 12 mini (2020) 64 GBPurple, Blue, Green, White, Black, RedVoucher +$336.93
AppleSmart PhoneiPhone 12 mini (2020) 128 GBPurple, Blue, Green, White, Black, RedVoucher +$404.58
AppleSmart PhoneiPhone 12 64GBPurple, Blue, Green, White, Black, RedVoucher +$472.24
AppleSmart PhoneiPhone 13 mini 128GBPink, Blue, Midnight, Starlight, RedVoucher +$472.24
AppleSmart PhoneiPhone 12 mini (2020) 256 GBPurple, Blue, Green, White, Black, RedVoucher +$539.90
AppleSmart PhoneiPhone 12 128GBPurple, Blue, Green, White, Black, RedVoucher +$539.90

 

Samsung Smart Phones (Android operating system)
BrandType of deviceNameColorsCost
SamsungSmart PhoneSamsung, Galaxy S20 FE 5G 128GB 6.5″Cloud NavyVoucher +$297.67
SamsungSmart PhoneSamsung, Galaxy S20 FE 5G 256GB 6.5″Cloud NavyVoucher +$392.39
SamsungSmart PhoneSamsung, Galaxy S21 5G 128GB 6.2″Phantom Violet, Phantom Gray, Phantom PinkVoucher +$432.99
SamsungSmart PhoneSamsung, Galaxy S21+ 5G 128GB 6.7″Phantom Black, Phantom Silver, Phantom VioletVoucher +$703.61
SamsungSmart PhoneSamsung, Galaxy Note 20 Ultra 5G 128G 6.8″Mystic Black, Mystic Bronze, Mystic WhiteVoucher +$974.24

 

Apple Tablets (iOS operating system)
BrandType of deviceNameColorsCost
AppleTabletApple, iPad Mini 64GB WiFi Only 7.9″ (2021)Space Gray, Pink, Purple, StarlightVoucher +$25.00
AppleTabletApple, iPad Air 64GB WiFi Only 10.9″ (2021)Space Gray, Silver, Green,Rose Gold, Sky BlueVoucher +$161.02
AppleTabletApple, iPad 10.2″ 256GB Wifi + Cellular (2021)Space Gray, SilverVoucher +$174.55
AppleTabletApple, iPad Mini 64GB WiFi + Cellular 7.9″ (2021)Space Gray, Pink, Purple, StarlightVoucher +$228.68
AppleTabletApple, iPad Mini 256GB WiFi Only 7.9″ (2021)Space Gray, Pink, Purple, StarlightVoucher +$228.68
AppleTabletApple, iPad Air 64GB WiFi + Cellular 10.9″ (2021)Space Gray, Silver, Green,Rose Gold, Sky BlueVoucher +$336.93
AppleTabletApple, iPad Air 256GB WiFi Only 10.9″ (2021)Space Gray, Silver, Green,Rose Gold, Sky BlueVoucher +$363.99
AppleTabletApple, iPad Mini 256GB WiFi + Cellular 7.9″ (2021)Space Gray, Pink, Purple, StarlightVoucher +$431.65
AppleTabletApple, iPad Pro 11 128GB WiFi Only (2021)Space Gray, SilverVoucher +$431.65
AppleTabletApple, iPad Air 256GB WiFi + Cellular 10.9″ (2021)Space Gray, Silver, Green,Rose Gold, Sky BlueVoucher +$539.90
AppleTabletApple, iPad Pro 11 128GB WiFi + Cellular (2021)Space Gray, SilverVoucher +$702.27

 

Samsung Tablet (Android operating system)
BrandType of deviceNameColorsCost
SamsungTabletSamsung, Galaxy Tab S7 WiFi Only 128GB 11.0″Mystic Silver, Mystic NavyVoucher +$433.53

**Prices subject to change at any time.

If you cannot read the list above, you can see the list on our full order form – go to Step 5.

Step 3:

  • Look to see what the Out of Pocket cost is for the item you want.
  • If there is a $0 by the item under the column “Out of Pocket”, that means it is completely covered by your STAP Voucher (including shipping/handling). Go to Step 4.
  • If there is an Out of Pocket amount next to the item you want, go to Step 5.

Step 4:

  • Can you upload a clear copy of your voucher?
    • Yes – click the button below to complete your order form online.  Once you complete the online form, you are done!  You will receive an email notification that we have received your order.
    • No –  go to Step 5.

Step 5:

  • Fill out the Two Way Texting Order Form – click the button below to download the form.  Completely follow all instructions on the downloaded form.
DOWNLOAD TWO WAY TEXTING DEVICE ORDER FORM

For all exchanges:

  • Your STAP item will be delivered to you within 2 to 4 weeks of your online order or when our office receives your paperwork by mail or fax.

 

Please contact us with any questions.